Returns and Refunds
You may return any item purchased from Carlson Labs for any reason within thirty (30) days of purchase. You will receive a full refund for unopened items in the original form of payment and merchandise credit for opened items.
Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. Carlson Labs reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.
Make a return by mail:
Send your purchase and receipt to our Returns Department and receive a merchandise credit:
J.R. Carlson Laboratories, Inc.
Attention: Returns Department
15 College Drive
Arlington Heights, IL